Arrive well prepared
Frequently asked questions
Everything you need to know about booking, arrival and your stay at a glance. Question not listed? We are happy to help personally.
Booking & prices
Where is the best place to book?
Right here on our website: you book directly with the hotel, see all available rooms instantly and receive your confirmation by email. Check availability now.
How much does a night cost?
Our rooms start from €113 per night for 2 guests. You will see live rates once you select your travel dates. See rooms & prices for an overview.
Is breakfast included?
It is your choice: every room can be booked room only or at a rate including breakfast. The breakfast rate costs around €32 more per night for 2 guests.
Can I cancel free of charge?
Depending on the rate you choose, free cancellation is possible until shortly before arrival. You will see the exact conditions before completing your booking.
How can I view or change my booking?
Via My booking with your booking reference – or call us on +49 6241 4829973.
Arrival & check-in
When can I check in?
Check-in is from 15:00 – and thanks to 24/7 self check-in also late in the evening or at night, with no reception hours. Early arrival on request.
How does self check-in work?
Before your arrival you will receive all the information you need for contactless check-in, so you can arrive whenever suits you.
When is check-out?
Check-out is until 10:00. Late check-out is possible on request.
Is there parking?
Yes, free private parking right at the hotel – including an accessible space and room for campervans.
How do I get to the hotel without a car?
From Worms main station (approx. 5 km) by taxi or public transport. All details on Directions & Contact.
Rooms & amenities
Which room is suitable for 3 guests?
Our Junior Suite (34 m²) has a king-size bed plus a sofa bed for a third guest.
Do the rooms have air conditioning?
Yes, our Comfort Double Room has individually adjustable air conditioning. All other rooms have a fan.
Is there a room with a whirlpool?
Yes – our Whirlpool Suite (42 m²) with private whirlpool, ideal for couples and special occasions.
Is the hotel accessible?
The hotel is step-free and has a lift to all rooms. For individual requirements, please contact us before your arrival.
Is there Wi-Fi?
Yes, free high-speed Wi-Fi throughout the hotel and in all rooms.
Children, pets & house rules
Are children welcome?
Absolutely! A travel cot is available on request.
Can I bring my dog?
Pets are welcome by prior arrangement. Please call us before booking on +49 6241 4829973.
Is smoking allowed?
No, Hotel am Schlosspark is a non-smoking hotel.
Are there quiet hours?
Quiet hours are from 10 pm to 6 am. Parties are not permitted at the hotel.
Still have questions?
Give us a call or send us a message – we are happy to help.
